Support
Talk to the people who build it
Every message goes to a real inbox read by one of the two founders. Email is the only channel for now, and there is no published phone line.
Access and invite codes
Ask for an invite, or talk through whether CraftReach fits your team.
sales@craftitstudios.comHelp with the demo or the site
Something did not load, a site could not be read, or the result looks wrong. Tell us the domain you entered.
support@craftitstudios.comPrivacy and data requests
Access, correction or deletion requests. Acknowledged within 5 working days, answered within 30.
support@craftitstudios.comPrivacy policyAccessibility barriers
Tell us the page and what stopped you. Acknowledged within 2 working days.
support@craftitstudios.comAccessibility statementSecurity reports
Report a vulnerability in good faith and we will not come after you for it.
founder@craftitstudios.comDisclosure termsGrievances (DPDP Act)
Abhishek Jha is the named Grievance Officer for data queries.
founder@craftitstudios.com
Hours
We work 10:00–19:00 IST (UTC+5:30). Messages outside those hours are read the next working day.
Elsewhere
Common questions are answered in the FAQ.